Okgo app Terms and Conditions – Must read before use

1. General Terms

Okgo app is an international online gaming and betting platform operating under a licensed authority. These Terms and Conditions ("Terms") constitute a legally binding agreement between okgo app and its members.

By using okgo app via our website, mobile app, or any other digital channel, you agree to these Terms and Conditions. If you do not accept any part of these terms, please discontinue use of our services.

• These Terms are available in both Bengali and English; in the event of a conflict, the English version shall prevail.
• Okgo app reserves the right to modify these Terms and Conditions at any time.
• Members will be notified in advance of any significant changes to the Terms & Conditions.

2. Account Registration & Use

You must provide accurate and complete information when registering on okgo app. We reserve the right to close any account created with false details.

• Each person may hold only one account. If multiple accounts are found, all of them will be closed.
• You are responsible for keeping your account password confidential.
• Logging into another member's account or sharing accounts is strictly prohibited.
• Large withdrawals will not be processed without completing KYC (identity verification).
• The mobile number and email address provided at registration must remain active.

3. Age & Eligibility Requirements

You must be 18 years of age or older to register an account and use okgo app services. This platform is strictly prohibited for minors.

• By registering, you confirm that you are over 18 years of age.
• Okgo app may request a government-issued ID for age verification at any time.
• Providing false information during age verification will result in account closure and possible forfeiture of deposited funds.
• You are responsible for ensuring that underage members of your household do not access your account.

4. Deposit & Payment Policy

Deposits on okgo app can be made via mobile banking, bank transfer, or e-wallet. All deposits are processed through secure, encrypted channels.

• A minimum deposit amount applies and may vary depending on the payment method.
• Deposited funds may only be used for betting or gaming purposes.
• Deposits from third-party accounts are not accepted; deposits and withdrawals must be made using the same account.
• If a deposit fails, please contact your payment provider.
• If a suspicious or fraudulent deposit is detected, the account will be suspended.

5. Withdrawal & Payout Policy

Withdrawals on okgo app are simple and fast. However, the following conditions must be met:

• KYC verification must be completed before making a withdrawal.
• Minimum withdrawal amounts are determined by the payment method used.
• If a bonus is used, withdrawal is only allowed after the specified wagering requirement has been fulfilled.
• Withdrawal processing times vary by payment method: mobile banking takes 15–30 minutes; bank transfer takes 1–3 hours.
• Okgo app does not charge its own withdrawal fees; however, fees imposed by your payment operator may apply.
• Unusual or suspicious withdrawal requests may be delayed for verification.

6. Bonus & Promotion Terms

Okgo app offers a variety of bonuses and promotions. Each bonus comes with its own terms, which should be read carefully before claiming.

• The welcome bonus is for new members only and can be claimed once.
• Each bonus comes with a wagering requirement, typically 5–20 times the bonus amount.
• Bonuses cannot be transferred to another account.
• Claiming bonuses from multiple accounts will be treated as fraud.
• Any bonus not used within its validity period will automatically expire.
• Okgo app reserves the right to modify or discontinue any bonus program at any time.

7. Betting Rules

The following basic rules apply to all betting on okgo app:

• Once a bet is confirmed, it cannot be changed or cancelled (except where a cash-out option is available).
• Minimum and maximum bet amounts are set for each wager.
• In the event of a cancelled or incomplete match, bets will be settled in accordance with okgo app's policy.
• We reserve the right to void bets placed on clearly incorrect odds (erroneous odds).
• Placing bets on opposing outcomes of the same event to generate artificial profit is prohibited.
• Okgo app is not liable for issues arising from internet delays during live betting.

8. Prohibited Activities

The following activities are strictly prohibited on okgo app and will result in immediate account closure:

• Depositing through money laundering or illegal funds.
• Use of bots, automation software, or any artificial aids.
• Creating multiple accounts to exploit bonuses.
• Sharing or selling your account to a third party.
• Exploiting any platform vulnerability or technical glitch to gain an unfair advantage.
• Threatening or harassing other members.
• Spreading false information about okgo app online.

9. Privacy & Data Protection

Okgo app keeps your personal information strictly confidential. We do not share your data with third parties, except where required by law.

• Information provided at registration will be used for service improvement and communications.
• All data is secured with 256-bit SSL encryption.
• Information may be disclosed upon request by a regulatory authority.
• For more details, visit our Privacy Policy Read.

10. Account Suspension & Closure

Okgo app may suspend or permanently close an account for any of the following reasons:

• For violation of the Terms and Conditions.
• If KYC verification fails or false information is provided.
• Extended periods of inactivity (generally 12 months).
• At the member's own request (self-exclusion).

If your account is closed with a remaining balance and no rule violations have occurred, withdrawal is permitted. In cases of rule violations, the balance may be forfeited.

To self-close your account or access responsible gaming tools, Responsible Gaming Visit the page.

11. Limitation of Liability

Okgo app makes every effort to keep its platform running smoothly and free of errors. However, our liability is limited in certain circumstances:

• Okgo app is not liable for losses caused by internet outages or third-party service disruptions.
• We are not responsible for cancelled bets resulting from issues with your device or network.
• Maximum liability is limited to the value of the transaction in which the issue occurred.
• We are not liable for any indirect or consequential losses.

12. Changes & Contact

Okgo app may update these Terms and Conditions as needed. Members will be notified of significant changes via email or in-app notification.

• Continued use of our services after an update constitutes acceptance of the revised Terms and Conditions.
• For any questions regarding these Terms, please contact our customer service.
• In the event of a dispute, please attempt to resolve it directly with us first.